Frequently Asked Questions

Will it sound like a robot?

Call +1 (586) 400-1466 and decide for yourself. That's the only answer worth anything.

What happens when it can't answer something?

It says so and does what it's configured to do — transfer, take a message, or offer a callback. It doesn't guess. A system that invents answers is worse than doing nothing, and we build against that specifically.

Will my customers be annoyed talking to an AI?

Some prefer a person, and those callers should reach one — which is why human transfer is always available. What we consistently hear is that being answered immediately beats waiting for a callback the next business day.

Do you record calls?

Only if you want it, and only in a way that follows your state's consent law. We configure the disclosure correctly for where you operate.

Is this HIPAA compliant?

Not currently — we don't take on medical or health-data work at this stage. If that's your use case, ask us directly and we'll tell you honestly whether we're the right fit.

Where does my data go? Do you train AI on it?

No. Your data is never used to train models. Full detail on our Trust page.

What if the system breaks?

It fails safely — a broken voice agent falls back to your existing setup rather than silently dropping calls. We monitor it and you can reach us directly.

How long until my build is live?

Typically 3–5 days for a Focused Build, longer for Standard or Advanced scope — confirmed once we've scoped your project.

Do you work with my industry?

We focus on home services, bookkeeping, logistics, property management, e-commerce and similar small-to-midsize operations. If you're outside that, ask — we'll tell you honestly whether we're a fit.

Do I own what you build?

Yes, where practical — systems are built in your own accounts with credentials and configuration handed over, not locked into ours.